General

Yes we love meeting peoples pets, they are more than welcome to come in-store, dogs must be on a leash at all times and notify staff upon entering so we can lock our store cat away (speedy). All other animals must be contained to ensure their safety.

Yes we have a wheel chair friendly store and we have many that visit us

We offer gift vouchers for purchase to spend in-store

Return policy has been constructed to comply with the relevant consumer rights and retailer obligations as set out under the Australian consumer law and New Zealand consumer guarantees act.

We accept cash, credit cards, debit cards and AMEX.

Yes we have a loyalty system "our VIP Program" generates a discount voucher with every purchase over $25, you have 30 days to spend the voucher, we need the physical voucher or a photo of the receipt with all the relevant information

Currently we offer instore purchases, our customer service is best experienced in person.